Pleasure Brands Help Center

It's easy! Email info@Pleasurebrands.net or call us at 734-414-0010 to get your account set up and we will help you take it from there!

Yes! All rechargeable products have a 1-year manufacturers warranty with proof of purchase.

We accept returns on defective merchandise withing 90 days of invoice date for domestic (USA) orders.

Yes we do! On each items product page, there is a link under the Image Downloads tab where you can get high resolution and lifestyle images for your marketing needs.

We're sorry, not yet. But maybe we will in the future!

We use the IPX rating system to categorize which toys are splashproof, waterproof, and water resistant. You can find each items specific IPX rating under the Specs tab.

Here is a breakdown of the IPX ratings available

IPX0 - No protection

IPX1 - Only from water drops for 10 minutes

IPX2 - Survive water drops tilted at 15 degree angle

IPX3 - Water sprays up to 60 degrees

IPX4 - Splashproof, water splashes from any direction (sweat-resistant)

IPX5 - Splashproof, slight water jets by a 6.3mm nozzle

IPX6 - Splashproof, Powerful water jets at any angle by 12.5mm nozzle

IPX7 - Waterproof, full water immersion up to 3ft for 30 minutes

IPX8 - Submersible, fully immersed in water above 3ft indefinitely.